Lifetime Guarantee
Tactical 556’s Lifetime -&- Limited Lifetime Guarantee
Tactical 556’s International extends a limited warranty to the structural components and accessories of its products.
Tactical 556’s warrants their products for the lifetime of each product against manufacturer’s defects in materials and workmanship. Products carry the warranty specified for that category.
All accessories manufactured by Tactical 556’s, including front runner and Velcro® panels, bags, lights, clothing, and shipping cases, are subject to a warranty period of one year from the date of purchase against manufacturer’s defect in materials and workmanship.
The conditions of the warranty are: Products shall have been subject to only normal use and service and shall not have been misused, neglected, altered, improperly set up or otherwise damaged; and, there shall be no evidence of tampering or deliberate misuse or destruction. UPS packaging standards should be maintained, see Freight Damage.
Defects to Tactical 556’s products will be determined solely by Tactical 556’s International and not by any representative, distributor or dealer of or for Tactical 556’s International. Upon determination of a defect, Tactical 556’s sole obligation will be to repair or replace the defective part with same or similar product.
Any claim for items sold by Tactical 556’s for defects in materials or workmanship must be in writing. Tactical 556’s must authorize the return of any alleged or defective part before it is returned. The party making the claim must prepay all shipping and transportation costs. Tactical 556’s will not accept charges for parts purchased unless the conditions of the warranty have been satisfied. Proof of purchase is required for all items being replaced. Purchases may be looked up without receipt if patron has registered an account with Tactical 556.
Tactical 556’s reserves the right to substitute, discontinue, alter or modify any product or part thereof, at any time without prior notice. In such cases Tactical 556’s may, at its sole discretion, substitute the warranted product.
None of Tactical 556’s representative, distributor or reseller is authorized to assume for Tactical 556 any other obligations or liabilities in connection with the product, or alter the terms of this warranty in any way.
Tactical 556 shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of an Tactical 556’s product or its use by the owner.
Non-Tactical 556 made products carry the warranty extended by their manufacturer.
All prints are warranted against fading for 6 months. Laminated ink jet panels are warranted against de-lamination for 12 months with the exception of obvious mishandling (for example, folding of panel).
Tactical 556’s name brand products purchased carry a lifetime guarantee, with the exception of products that are given away or won as a giveaway. All giveaway and promotional items carry no warranty or assurance of defect liability.
Custom built products: These products should arrive in new, good working condition, but do not carry the standard Tactical 556’s Lifetime or Limited Warranty.
Accessories and Consumable Products: These products are warranted against manufacturer’s defects in material and workmanship and should arrive to you in a new, good working condition.
All firearms parts, materials, to include, but not limited to; Barrels, Upper receivers, Triggers, stock assemblies, gas tubes, mounts, optics, sights, and cleaning supplies are not covered by Tactical 556’s lifetime or limited lifetime guarantee’s, but will carry manufactures warranties from date of receipt and delivery.
RETURN POLICY FOR WARRANTY ITEMS-
Verify each shipment immediately upon receipt against Tactical 556’s packing list to ensure accuracy. If a discrepancy is found, please contact the Tactical 556’s Customer Service Department immediately. Tactical 556’s accepts an even price exchange of standard products within 10 working days from delivery from an Tactical 556’s warehouse with no restocking fees.
Should a return be requested of unused product for any reason other than a warranty matter, 10 days or more after the shipping date; contact Tactical 556’s Customer Service Department for a determination if Tactical 556 will accept the desired return. Tactical 556 will carry out a full inspection of products before deciding whether or not to accept the return. All returns of this nature are subject to a 25% restocking fee if missing parts or mutilated by neglect. Returns are not accepted more than 30 days after the shipping date.
Freight Damage: Products arriving damaged in shipping is a ‘non-warranty issue’ and claims must be made to Tactical 556’s Customer Service Department within 3 business days of receiving product. Digital photos may be required to document damage to the shipping container and/or product. Please be sure to sign for the package(s) as ‘damaged’. Upon authorization to return the damaged product, all returns must be made to Tactical 556’s within 30 days of delivery.
Standard Warranty: Should a problem be experienced with an Tactical 556’s product within its given warranty period, please contact the Tactical 556’s Customer Service Department to determine the nature of the product failure and to establish an adequate solution. If a return for repair is needed, returns must be made within 30 business days of the Return Authorization (RA).
Order Cancellation: Order cancellations must be made in writing with receipt of the cancellation confirmed. Cancellation of a production order for which Tactical 556 has specially produced or ordered raw materials may result in Tactical 556’s fully charging for materials and labor, or imposing a minimum cancellation fee of up to 50% of the purchase/sale price.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.