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FAQ

01) I’ve found the a Shirt I want but can’t Find my size

We understand that we may not carry everyone’s sizes or may be out of your size. You may place a special request and upon our stock replenishment, we will make sure we have your size if it is available, or we can make a special request in our next production.

02) Delivery - How much is it and how long does it take?

Shipping varries on the items and total cost of your basket. We ship via US Postal Service Priority Mail which takes a few days to get to you. If you need the item sooner, just drop us a line and we'll see what we can do

03) Returns- How do I return an item that doesn't fit or is defective

We understand that there can be errors in sizing, or an item might slip through that’s defective in some manner. If that the case, please contact us within 20 days of purchase and we be glad to either send the correct, size, or item to you for no additional charge

04) Can I track my order ?

Currently tracking is not a feature available online, but if you email us a request we will provide a tracking number so you can see its shipping progress in route

05) Part of my order is missing

If for some reason that you discover part of your order is missing, contact us right away and we will send the item to you immediately. Sometimes items may be on backorder, and if that the case, you will be notified upon completion of your order and the approximate time for its arrival, obviously there is no additional shipping charge for backordered items

06) You’ve sent me the wrong items

 ​Sometimes human error happens, and if for some reason you receive the wrong item, simply contact us and we will provide you with a return shipping label and immediately send the correction out upon receipt of the return

07) Which methods of payments can I use?

We Accept all Credit Cards and PayPal

08) I forgot to use my discount code

If for some reason you forget to put in your discount code, please contact us within 24 hours and we will refund you the difference of the discount. Discount codes must be applicable at the time of purchase for the period indicated on the discount code. 

 

To submit a Low Price Guarantee:

Step 1:

Copy the Link of the lower priced product, paste it into the “contact us” section with your email, hit send

Step 2:

Once we’ve verified the lower price, we’ll send you a special code to get the item for Less, It’s that easy !

 

Terms and conditions

To submit a Low Price Guarantee request for product, go to the "Contact Us" section to submit a request for the discounted product price, it’s that easy.

After you submit your request, you will know the outcome within 2-5 business days. If Tactical 556 can confirm the availability of the lower price, your request will be approved, and Tactical 556 will issue you a special discount code to receive the lower price, and  a second following the purchase of a 20% discount code to be use on a single future purchase. If Tactical 556 cannot validate the lower price, your request will be denied.

In order to verify the other price availability, Tactical 556 may request additional information from you including, without limitation, the URL address reflecting the lower price or the name of the company, and/or your address or contact information in order to confirm the availability of product.

The Low Price Guarantee applies only to licensed retail sale rates available to the general public for all items not for sale at discount price. The Low Price Guarantee does not apply to membership, loyalty or points programs, corporate rates or special discounted rates including AAA, AARP, employee, military, government or convention rates. The Low Price Guarantee also does not apply to rates made available on Tactical 556 after your purchase. Employees (including their families and persons residing in the same household) of Tactical 556 are not eligible. Previously cancelled or refunded orders are also not eligible.

Tactical 556 reserves the right to modify the Terms and Conditions applicable to the Low Price Guarantee on a prospective basis at any time and without notice.

Tactical 556 shall make the final determination regarding your refund eligibility and the availability of a lower rate.

Only one submission per itinerary will be accepted.

Tactical 556 shall not be liable for the payment of any refunds under the Low Price Guarantee with respect to rates loaded in error by Tactical 556 or any vendor or any printing, typographical, administrative or technological errors in any materials relating to the Low Price Guarantee.

In the event of any dispute regarding the Low Price Guarantee, the decisions of Tactical 556 shall be final and binding on all parties.

 

~The Other Stuff~

~Shipping Requirements

Flat rate and free shipping only applies to the contiguous US. AK, HI, and other territories will incur additional shipping fees. Not all items can legally ship to all 50 states. Please be sure this item is legal in your location before placing an order. If in doubt, please contact us.

NOTICE: Our inventory can change rapidly. While we make every attempt to make sure the information on our website is correct, we cannot guarantee that inventory statuses, titles, pictures, or descriptions on our site are entirely accurate. We reserve the right to cancel any order, including, but not limited to, orders for items with errors in the inventory status, price, or description. In the event that an order is cancelled, we will not charge you and we will return funds if payment has been sent.


~Acceptance Of Terms and Conditions

Your access to and use of Tactical 5.56 is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

~Change of Use

Tactical 5.56 reserves the right to: (a) change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tactical 5.56 shall not be liable to you for any such change or removal and (b) change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

~Product Descriptions and Pricing

Tactical 5.56 reserves the right to: (a) change or remove Pricing or product descriptions without notice and you confirm that Tactical 5.56 shall not be liable to you for any such change or removal and (b) change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. In the event of incorrect pricing or product descriptions, Tactical 5.56 reserves the right to cancel any order and not be held liable for incorrect item descriptions.

~Third Party Websites

Tactical 5.56 Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

~Copyright

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics, logo’s and all software and source codes connected with the Website) are owned by or licensed to Tactical 5.56 or otherwise used by Tactical 5.56 as permitted by law.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

~Disclaimers & Limitation of Liability

The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, Tactical 5.56will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Tactical 5.56 makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

~Indemnity

You agree to indemnify and hold Tactical 5.56 and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tactical 5.56 arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

~Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

~Governing Laws

These Terms and Conditions shall be governed by and construed in accordance with the law of United States and you hereby submit to the exclusive jurisdiction of the United States Federal and Jurisdictional Courts governing said authority. ​

~Privacy Policy - Information we collect?
 ​We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Googles use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

~What we use your information for?

Any of the information we collect from you may be used in one of the following ways: •    To personalize your experience - your information helps us to better respond to your individual needs •    To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you •    To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs •    To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested •    To administer a contest, promotion, survey or other site feature •    To send periodic emails - The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

~How we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

~We use cookies?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. 

~We Do NOT disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

~3rd party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

~California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

~Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

~Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

~Your Consent

By using our site, you consent to our privacy policy.

~Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

~Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below. TACTICAL556USA@GMAIL.COM

~or~

Tactical 5.56, LLC  93 Vandeene Ave. STE. 102 West Springfield, MA 01089 USA

~Shipping Policy

Our orders are shipped via USPS, UPS, Fedex, and occasionally local carriers Monday through Friday. All shipping and handling charges will be paid by the buyer unless otherwise specified. Additional charges may apply depending on the product and delivery location. No shipments process on Saturday or Sunday. We do not ship internationally.

All free shipping promos are for the contiguous US only. AK, HI, and other territories will incur additional shipping fees. Please note, our shipping rates are based on UPS pricing. If you or your dealer prefer to use other shippers or would like to upgrade your shipping please notify us and we will give you the estimated adjusted shipping rates for your request.

~Inventory and Availability

Our inventory changes rapidly. While we make every attempt to make sure the information on our website is correct, Tactical 5.56 will not guarantee that titles, pictures, or descriptions on our site are error free. We reserve the right to cancel any order including but not limited to orders for items with errors in the price or description. In the event that an order is cancelled, we will not charge the customer and we will return funds in full if payment has been sent.

Some products may have extended delivery times. In some instances we do need to adjust the price if the cost for the item has increased. Refunds are at our sole discretion.

All special order deposits are non-refundable/non-transferable so please be sure the item you are purchasing is in fact the one you would like.

We do our best to keep our inventory as accurate as possible but unfortunately an item may get oversold. If the item is not available timely we will refund your order immediately. Please note, each bank is different as to how quickly your bank applies the funds back to your account. The refund could take anywhere from 2 to 7 business days to show on your account. ​

~Refund & Return Policy - Warranty Info

Most new products ship with a full manufacturer warranty. All warranty claims must be processed directly through the manufacturer. Other products come as-is with no warranty. All warranties are through the manufacturer and not Tactical 5.56, LLC, Please contact our sales department for more information.

~Returns & Exchanges

If you have received a damaged or defective item, please contact us immediately for assistance. All other returns, exchanges, or cancellations are at our sole discretion and may be subject to a 30% restocking fee. When exchanging an item, if that item is no longer available then a refund will be issued. Refunds will not be issued until we have received the item.

If we sent you the wrong item, please accept our apology as we do our best to ensure accuracy. If this does happen, please contact us immediately so we can quickly correct this for you. All returns must be coordinated with Tactical 5.56. Please contact customer service for an RMA# as we cannot receive the return without this. When exchanging an item, the new item will not be shipped until the old item is received.

Thank you for shopping Tactical556.com, we hope your experience is a great one !